- Refund/Rescheduling Policy
Once purchased, tickets cannot be refunded or be rescheduled – your space is being guaranteed at the event.
- If high surf or other weather related concerns requires us to cancel the trip, your ticket is fully refundable.
- Weather Policy
The activity operates in light rain and other moderate weather conditions, but the seller may cancel the activity due to high surf.
- Other Policies
Tax includes Hawaii GET and harbor tax.
Guests must be 4 and older, under 290 pounds, and not have back problems.
Women who are 3+ months pregnant should not take the tour.
We do not recommend the tour for anyone with health or mobility problems.
- We have guest minimums that must be met for trips to operate. Trips are fully refunded when trips are cancelled because minimums are not met.